Warranty Info & Product Service

FULL LIFETIME WARRANTY* (North America Only)

*Warranty limited to 25 years outside of North America

Gerber product is warranted to be free of defects in material and workmanship for as long as the original consumer owns the product.  At Gerber Legendary Blades’ option, defective product will be repaired, replaced or substituted with a product of equal value.  For Cutting tools: Gerber Legendary Blades shall in no event be liable for any incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damage, so that above exclusion may not apply to you.  This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

NOTE: Because our products include a Full Lifetime Warranty, there is no need to register your product.

For Warranty Services, complete the submission form below.

Please confirm the item you are submitting is listed correctly below.

Automatic Knife Waiver

Automatic Knives require a Signed Waver for processing. By clicking this box, a Waiver will print along with your Warranty Submission Form. Return the signed Waiver, the Submission form and your product for Services.

Sentimental Product

Technological advances in production processes may inhibit the ability to repair older or non-domestically produced products. By clicking this box, you acknowledge, understand and agree that if your sentimental product cannot be repaired, your product will be returned to you “AS IS”.

Consumer Information

Gerber retains your personal information for warranty purposes only. By clicking submit, you agree to the privacy policy and the Warranty and Shipping Policies

Warranty and Shipping Policies

Shipping costs to the Gerber Gear facility are the responsibility of the sender. We recommend sending the product to our facility with a trackable method to ensure delivery. Gerber Gear will incur all return expenses to your residence or business.

Privacy Policy

Fiskars - Outdoors Privacy Policy

FISKARS BRANDS, INC. is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to maximize your ability to protect your personal, private information while at the same time giving you the opportunity to obtain interesting and useful information, products and services. This Privacy Policy describes how we treat information received about you when you register, purchase products or enter contests. Please read our Privacy Policy carefully. Also, please be aware that our company may change this Privacy Policy from time to time. If we do, we will post any changes, so be sure to check back here periodically.

INFORMATION - HOW WE GET IT AND HOW WE USE ITWhen you register on our sites, purchase products, or enter contests, you will be providing personal information to our company. Personal information includes your name, phone number, address, e-mail and other information by which you can be personally identified.We also collect usage information from you when you visit us. Web site usage information is not personally identifiable information. It describes how our Web site is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Web site usage information also includes the domain names of browsers that visit our Web site, time of day the Web site was visited and other non-personally identifiable information.On some FISKARS BRANDS, INC. sites you may register to receive periodic updates via email. One of the services these sites offer to you when you register is to notify you by e-mail about new products and services available from FISKARS BRANDS, INC. or from trusted third marketing partners. These notices and offers will be targeted to your individual preferences and tastes.FISKARS BRANDS, INC. believes that knowing more about you will enable us to serve you better. It permits us to personalize the content and services we offer to you. It also permits us to target advertising for products or services to your interests and tastes and avoid repeatedly showing you the same ad.

Sharpening charges are as follows:

           

Single Edge Knife:        $5

            

Double Edge Knife:       $7.50

           

Return Freight Fee:        $5

Please include Check or Money Order with your product to be sharpened.  We do not accept Debit or Credit Cards for this service.

Technological advances in production processes may inhibit the ability to repair older or non-domestically produced products. If your sentimental product cannot be repaired, it will be returned to you “as is”.


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